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Privacy

PERSONAL DATA POLICY

Collection of personal data

You will always be informed in connection with the collection of personal information about you. For example, the personal information we collect may include your name, email address, home address, telephone number and similar identification information, information about an online purchase, and your navigation on the website.

When submitting information, it will always be stated whether the submission is voluntary or necessary for the execution of the desired action - for example, completing a purchase in our online shop.

Your personal data is collected in one or more of the following instances:

  • When you shop online at www.BALLoriginal.com
  • When you subscribe to BALL® Originals newsletter
  • When you participate in one of BALL®'s online competitions
  • When you accept our cookie policy at www.BALLoriginal.com
  • When you follow BALL® on social media such as Facebook or Instagram

Your e-mail address and personal information is collected in order to complete the requested service. This allows your information, for example, to be saved and used when you shop with us, and it means you will avoid receiving the same marketing material from BALL® multiple times. 

 

Use of personal data

Personal information is collected and used for the following purposes:

  • Fulfilling orders placed in our online shop
  • Subscribe to newsletter
  • Customer club/loyalty club administration
  • Customer account/profile management
  • Participation in competitions or other events
  • Sending of marketing materials, including invitations to events and assigning value codes/coupons
  • Collection and evaluation of consumer reviews
  • Summary of purchase history
  • Statistics
  • Additional marketing initiatives

Please note that the use of your personal data for sending marketing material occurs only if you have previously given your express consent, unless the law allows us to contact you without you providing your consent first.

BALL® monitors which areas of the website our customers visit and which products are the customers' favourite. This data does not contain personal data. The data obtained provides knowledge of the customers' use of the website. This information is used to improve the website. On the other hand, we use data on how all of our users navigate the site to understand how our customers collectively use www.BALLoriginal.com and we use this insight to improve the website. We cannot see the previous sites you visited or your Internet browsing once you leave our site. In addition, we collect information about the products our visitors collectively prefer. This information is also used to improve the website. We do not sell or otherwise disclose information about our visitors use and navigation of our website, and we do not sell or share your purchase information to third parties.

Disclosure to other data controllers

Your personal data will not be disclosed to third parties without your consent. However, in certain circumstances and in accordance with the law, it may be necessary to disclose information to public authorities or the police. For example, information may be disclosed to the police in case of suspected credit card fraud.

Entrusting to data processors

Information necessary for the delivery of goods is entrusted to BALL®’s chosen shipping company. In addition, we also entrust your personal information to the House of BALL International ApS’ partners who provide services on behalf of the House of BALL International ApS, for example for the purpose of newsletter circulation. These partners only process the personal data on behalf of House of BALL International ApS and in accordance with instructions from House of BALL International ApS. 

In the event of a restructuring or full or partial sale of the company, any disclosure in such connection will be in accordance with the applicable legislation for the processing of personal data.

Deletion of personal data

We will delete your personal information when we no longer need to process it for the fulfilment of one or more of the purposes outlined above. However, the information can be processed and stored longer in anonymised form.

Cookies

We use cookies on our site. You can read more about the use of cookies in our cookie policy, which you can access here: cookie policy

Security

We have implemented security measures to ensure that our internal procedures meet our high security policy standards. We strive to best protect the quality and integrity of your personal information, and our online shop is operated through a secure SSL connection recommended by Google. Therefore, you can shop securely online when you use www.BALLoriginal.com.

Your rights

You may, at any time, gain access to the information we process about you - but with certain statutory exceptions. You also have the right to object to the collection and to the further processing of your personal data. You also have the right to rectify, delete or block your personal data in accordance with the rules. You also have the right to receive information about yourself that you have provided to us and to transfer this information to another data controller (data portability). 

Withdrawal of consent

You may revoke any consent you may have given to the House of BALL International ApS at any time. We will then delete your information unless we can continue processing on a different legal basis. If you wish to withdraw your consent, please contact us at BALL@ballthejeans.com

 

 Links to other websites etc.

Our website may contain links to other websites or to embedded websites. We are not responsible for the contents of other companies' websites or their practices relating to the collection of personal data. When you visit other sites, you are encouraged to read the owner's policy for the protection of personal data and other relevant policies 

Changes to information, etc.

If you would like us to update, change or delete any personal information that we have recorded about you, to access the personal data processed about you or if you have any questions regarding the above guidelines, please contact us at BALL@ ballthejeans.com. You can also write to us at the following address:

 How to complain

If you wish to complain about the processing of your personal data, please contact us by email, telephone or postal letter. The information can be found on the contact page. Then, you can also choose to contact the Data Protection Agency, Borgergade 28 5th, 1300 Copenhagen K.

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